The First Multi-stage Medical ChatBot in the Arab world .. Dar Al Fouad Hospitals | Egypt | Medicine and health care
The artificial intelligence team at XApps is working on programming an automated chatbot system, linking it to mobile applications, and a complete system to provide the best medical and therapeutic service to Dar Al Fouad Hospitals customers in Egypt.
This is considered the first multi-stage medical chatbot, as it saves a lot of effort and time for the hospital’s clients, as well as saves the time of the customer service team and electronic reservation within the hospital. It also makes it easier for customers to know the prices, views the specialties and medical staff, facilitates communication methods, and reserves outpatient clinics, laboratories, x-rays, and other many medical services provided by Dar Al Fouad Hospital.
The system also works in both Arabic and English. In the first stage, the system is linked to the WhatsApp mobile number for customer service at Dar Al Fouad Hospital.
Where chatbot technology consists of a management system and scenarios, dealing with requests and unexpected responses, integration with hospital systems and other systems such as electronic payment, to provide the fastest and most appropriate solutions to customer requests and inquiries.
Chatbot system technology also consists of an interface to communicate with users such as WhatsApp, Facebook Messenger, Telegram, or a chat application within the website or others.
And that it is planned in the second phase of the project to provide applications that work on the iPhone and Android systems to make it easier for the hospital’s customers to benefit from all medical services and ease of communication with customer service.
Dar Al Fouad Hospitals are considered one of the leading hospitals in Egypt and the Arab world, as they are accredited by international health authorities and have two main branches in Nasr City and 6th of October in Egypt.
It is worth noting that; XApps company for programming Android, iPhone, and web applications is one of the best companies in the programming, and development of smart systems and applications in the Middle East and has been working in the field of programming smart systems, and applications since 2009. and provided many solutions in the field of e-learning and has previous work on more than 70 systems in different disciplines in the field of application programming.
If you want to program and design your smart system, contact us.: https://www.XApps.co/en/#contact